Delivery

Will I be charged VAT or custom duties on my delivery to the UK? No we love our UK customers too much so we have made sure to remove any additional costs to deliver your MB products to the UK!

Can I change my delivery address? If you notice you have made a mistake on your address please notify us as soon as possible by filling out the form below.

Can I collect my order from your warehouse/office? Unfortunately, no we do not offer a click and collect service. 

What happens if I miss my delivery? All parcels are delivered by courier, if you need to change your delivery time please notify the courier when you receive confirmation of your delivery.

What happens if my delivery hasn’t arrived? If your order has not arrived, please check your tracking details which you can find in your dispatch confirmation email. It may be that no one was home when a delivery attempt was made, so the courier may attempt to re-deliver this to you on the following working day. The courier company will always keep you in the loop and will update your tracking details with each movement of your order.

How will I know when my order is dispatched? Your second email you receive from us will have your order tracking number this will confirm  dispatch with your tracking details. Once your parcel has been scanned into the couriers network, you can continue to track your order with the courier directly.

Can I track my delivery? Yes, you can track a delivery in Ireland, Northern Ireland and mainland UK using the tracking details in your dispatch confirmation email

What are the delivery options? We deliver all orders by courier to ensure swift and safe delivery. Please allow up to 5 working days for delivery within the Republic of Ireland, up to 7 working days to Northern Ireland and mainland U.K and up to 11 working days for delivery to US & Canada. During busy periods of Sale or Black Friday or Christmas please allow up to 7 working days for delivery within Ireland and 9 working days for delivery within Northern Ireland & U.K. 

How much is delivery?